What Does SAMANAGA Mean?

With Samanga, you’re not just using the services of A different IT enterprise, you’re partnering with remarkably seasoned specialists who'll exceed your anticipations.

Such as, a skipped weekly anti-virus routine maintenance sends off a warning, while a missed quarterly activity alerts us that a vital process has actually been missed and can open our database to possible hacks. Other notable functions of Samanage SLA are:

Our industry experts have executed a complete Samanage evaluation detailing its functions, user feed-back, customer support, as well as other key aspects. Applying our SmartScore technique we gave Samanage an extremely enjoyable rating of 9.

We’ll also evaluation the most common consumer reviews with regard to the application to point out what precise people utilizing Samanage take into consideration their company. Hopefully following studying our Examination you’ll have an improved idea of just what the software does and how it will help you organization. 

When brokers do open a ticket, resolving them the moment worked on necessitates transforming the state to Fixed. This differs from your standard technique of having a major, bold button to simply click. I enjoy which the ticket isn't going to get whisked away when the take care of action is chosen but, instead, will give you a chance to make further more edits if necessary.

This award is presented only to best B2B items and displays the fact that Samanage delivers the highest feasible level of assistance. It highlights the vendor’s considerable familiarity with the industry they’re selling to plus the requirements in their shoppers.

Meanwhile, the asset management will give you a complete watch with the asset’s lifecycle from its order to disposal. It pays to trace enterprise laptops and mobile gadgets by means of Group Policy or Domain Login Scripts especially if you’re employing a BYOD (deliver your own personal unit) coverage. You'll be able to swiftly see crucial facts to the asset, for instance, effectiveness, site, and specs.

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Most likely the commonest positive comments about Samanage is its dependable consumer help. “We are able to Make contact with them through chat, electronic mail, cell phone… the choices give us a great deal of overall flexibility,” described one particular of many pleased shoppers.

We talked to Doron Gordon, founder & CEO of Samanage, and questioned him a number of thoughts that we hope reveal a tiny bit more about Samanage to be a computer software and its role in supporting your operate.

The moment people are signed on, they are often assigned diverse roles and groups based upon what they have to do and what obtain stage is necessary. The controls supplied by Samanage contain the chance to configure customers to become one hundred pc browse-only or to acquire entire administrative accessibility.

There is also one thing Samanage calls "threat detection." This is not a protection Resource frequently hunting for code holes or electronic invaders, however. Instead, It truly is based upon the info Samanage gathers for a helpdesk and asset administration Resource where by it takes advantage of that information and facts to monitor most effective tactics, expiring licenses, and identical information and facts that might website compromise your IT organization from the economical or deal point of view.

We were not in the position to take a look at this function, so ensure To guage your self comprehensively ahead of banking on it.

Having said that, he also gives in-depth assessments on an array of program answers that will help organizations obtain appropriate selections for them. By means of his do the job, he aims to aid providers create a far more tech-ahead approach to their operations and prevail over their SaaS-related issues.